Refund policy

GENERAL RETURNS

All (non-warranty claim) returns & exchanges must be returned within 30 days of purchase date, unworn or unused, in original and resalable condition to be eligible for an exchange or refund. This includes the original packaging (e.g. shoebox, products tags).
Refunds will only be processed once the returned product has been received instore, evaluated and the above conditions are satisfied.

ONLINE RETURNS

If you are not happy with your product Armando Sports offers a refund provided the item is returned within 30 days of the purchase date; unworn or unused, in original and resalable condition. This includes the original packaging (shoebox, products tags, etc.)
Shipping fees paid at the time of purchase are non-refundable.

This fee will be deducted from the refund amount upon processing your return.
Please note: Return postage is at the customers expense.

WARRANTY

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law.
A consumer can ask for their preference of a free repair, replacement or store credit, but are not always entitled to one.
For example, the consumer guarantees do not apply if:
You got what you asked for but simply changed your mind, found the item cheaper elsewhere, or decided you did not like the purchase or had no use for it.
If the consumer has a repairable problem with a product or service, Armando Sports can choose to give you a free repair instead of a replacement or refund.
If seeking a refund on what you deem a faulty product, we will assess your product looking to see if it is faulty or not as advertised. Depending on the fault, certain products may need to be returned to the manufacturer for assessment. This may take up to 2 weeks. You will be notified of the outcome as swiftly as possible.
Successful claims will result in either a repair, replacement or refund, depending on the circumstances.
Items that are damaged due to general wear and tear are not considered to be faulty.

EXCHANGES

If you would like to exchange an online item instore, please get in touch with your nearest Armando Sports store, you can use our store locator page on our website for a contact number.
If the store cannot exchange the item, you will need to follow the online returns process.
For more information regarding consumer rights please visit the ACCC link below.

https://www.accc.gov.au/consumers/problems-with-a-product-or-service-you-bought/repair-replace-refund-cancel

hello@armandosports.com.au

(08) 9331 8992

HELLO@ARMANDOSPORTS.COM.AU

(08) 9331 8992

Item added to your cart

Refund policy

GENERAL RETURNS

All (non-warranty claim) returns & exchanges must be returned within 30 days of purchase date, unworn or unused, in original and resalable condition to be eligible for an exchange or refund. This includes the original packaging (e.g. shoebox, products tags).

Refunds will only be processed once the returned product has been received instore, evaluated and the above conditions are satisfied.

ONLINE RETURNS

If you are not happy with your product Armando Sports offers a refund provided the item is returned within 30 days of the purchase date; unworn or unused, in original and resalable condition. This includes the original packaging (shoebox, products tags, etc.)

Shipping fees paid at the time of purchase are non-refundable.

This fee will be deducted from the refund amount upon processing your return.

Please note: Return postage is at the customers expense.

WARRANTY

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law.

A consumer can ask for their preference of a free repair, replacement or store credit, but are not always entitled to one.

For example, the consumer guarantees do not apply if:
You got what you asked for but simply changed your mind, found the item cheaper elsewhere, or decided you did not like the purchase or had no use for it.

If the consumer has a repairable problem with a product or service, Armando Sports can choose to give you a free repair instead of a replacement or refund.

Successful claims will result in either a repair, replacement or refund, depending on the circumstances.

Items that are damaged due to general wear and tear are not considered to be faulty.

EXCHANGES

If you would like to exchange an online item instore, please get in touch with your nearest Armando Sports store, you can use our store locator page on our website for a contact number.

If the store cannot exchange the item, you will need to follow the online returns process.

For more information regarding consumer rights please visit the ACCC link below.

https://www.accc.gov.au/consumers/problems-with-a-product-or-service-you-bought/repair-replace-refund-cancel

hello@armandosports.com.au

(08) 9331 8992

HELLO@ARMANDOSPORTS.COM.AU

(08) 9331 8992

Refund policy

GENERAL RETURNS

All (non-warranty claim) returns & exchanges must be returned within 30 days of purchase date, unworn or unused, in original and resalable condition to be eligible for an exchange or refund. This includes the original packaging (e.g. shoebox, products tags).

Refunds will only be processed once the returned product has been received instore, evaluated and the above conditions are satisfied.

ONLINE RETURNS

If you are not happy with your product Armando Sports offers a refund provided the item is returned within 30 days of the purchase date; unworn or unused, in original and resalable condition. This includes the original packaging (shoebox, products tags, etc.)

Shipping fees paid at the time of purchase are non-refundable.

This fee will be deducted from the refund amount upon processing your return.

Please note: Return postage is at the customers expense.

WARRANTY

If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law.

A consumer can ask for their preference of a free repair, replacement or store credit, but are not always entitled to one.

For example, the consumer guarantees do not apply if:You got what you asked for but simply changed your mind, found the item cheaper elsewhere, or decided you did not like the purchase or had no use for it.

If the consumer has a repairable problem with a product or service, Armando Sports can choose to give you a free repair instead of a replacement or refund.

Successful claims will result in either a repair, replacement or refund, depending on the circumstances.

Items that are damaged due to general wear and tear are not considered to be faulty.

EXCHANGES

If you would like to exchange an online item instore, please get in touch with your nearest Armando Sports store, you can use our store locator page on our website for a contact number.

If the store cannot exchange the item, you will need to follow the online returns process.

For more information regarding consumer rights please visit the ACCC link below.

https://www.accc.gov.au/consumers/problems-with-a-product-or-service-you-bought/repair-replace-refund-cancel

OPENING HOURS

For example, the consumer guarantees do not apply if:
You got what you asked for but simply changed your mind, found the item cheaper elsewhere, or decided you did not like the purchase or had no use for it.