What Delivery options do you offer?
At Armando Sports we offer a range of delivery options to ensure that you receive your order in a timely and convenient manner. Whether you need your items quickly or prefer a more cost-effective option, we have you covered.
Standard Shipping
- Armando Sports freight charges are calculated automatically by the site in accordance with our carrier partners' freight charge
- Customers can request Authority to Leave in the checkout
- Currently it will take approximately 3 – 7 business days for standard delivery of your order. Delivery times to regional and remote locations may be slightly longer during peak delivery times.
Heavy/Bulky Shipping
- Examples of Heavy/Bulky items include products such as Trampolines, Fitness Equipment and Basketball Systems.
- The delivery fee is calculated by the size and weight of the item/s, plus the delivery location.
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Only Standard delivery is available for Heavy/Bulky items
- Intrastate allow 5-7 business days from dispatch (within WA)
- Interstate allow 5-10 business days from dispatch
- All bulky shipping, including local delivery, is a door to door, ground level service. Not into the premises or up stairs.
Local Delivery
- This option is available for Perth Metro suburbs, Monday - Friday (excluding public holidays). If eligible for Local Delivery, this option will appear at checkout.
- A team member will be in contact within 2 business days to organise a delivery date and time window.
- The Delivery Fee charged assumes that customers can provide reasonable assistance during delivery. Customers will be contacted prior to the booking of the delivery to ensure that they are able to provide reasonable assistance. If customers are not able to aid the driver , then assistance will be organised with the courier at an additional cost to the customer.
Do you offer Click & Collect?
For your convenience, we offer a Click & Collect option for all available items. Simply use the "Check Stock In Store" function on our website to see if your desired product is available in your chosen store.
When you come to pick up your Click & Collect order, please remember to bring valid photo ID and a copy of your order details either printed or on your mobile phone.
My address is incorrect on my order, what do I do?
Should an incorrect address be supplied by the customer when placing their order, contact Armando Sports Customer Service as soon as possible to advise us of the correct address.
- Either call one of our locations during business hours or email hello@armandosports.com.au
- However, Armando Sports takes no responsibility for an order in transit or delivered to an incorrect address due to customer error. An order being sent to an incorrect address provided at the time of ordering is not considered sufficient grounds for a refund.
My Parcel has been stolen, what do I do?
If your parcel has been stolen, it can be a frustrating and disappointing experience. However, there are steps you can take to address the situation and seek a resolution.
If a customer suspects an Armando Sports parcel has been stolen, they should contact Armando Sports Customer Service as soon as possible.
Should a customer specifically request a parcel to be left unattended at the delivery address (Authority to Leave), Armando Sports takes no responsibility for items that may be stolen. It is the customer’s responsibility to ensure they have their order delivered in a manner that minimises the risk of theft.
Replacement items will be issued at the discretion of Armando Sports.
Do you ship outside of Australia?
Armando Sports currently only offers shipping within Australia. We do not offer international shipping.